As part of our commitment to you, we have established procedures to secure our kitchen team and logistic team to used mask, wash their hands more often, use of disposable gloves while working with food. Moreover, we require our team members to stay home if diagnosed with or exposed to COVID-19 and forced to self-quarantine.

All orders can be taken my phone  (305) 300 3465 and by sending your catering service at request@ballballu.com.

We are currently working to implement in our system an automated ORDER NOW for your convenience.

All order must be place with a minimum of 48 hours in advance.

Yes, any changes or additional to the order is due no later than 72 hours in advance.

Any changes within 48-24 hours of the event, will be subject to additional charges and prior approval from our Kitchen Manager.

Credit card, Debit card, Zelle, Company Check, ACH payment or Cash; just ask one of our customer representatives to accommodate your desire payment.

Yes, all events required a deposit of 80% of the total catering invoice to secure your date and labor cost.

Customer understands that 100% of catering services must be paid 5 days prior event.

A Credit Card must be placed on hold as part of our payment policy; no charge will be made unless customer breaches default payment agreement.

Deposits are NOT refundable

*A 50% cancellation charge will apply to any Catering or Event Items related cancelled less than ten (10) days before delivery.

*A 100% cancellation charge will apply to any Catering or Event items related cancelled less than three (5) days before delivery.

Credits may be applied for future events within 120 days

No, to fully execute your catering service, you must sign our catering agreement, and complete a 80% deposit.

Yes, we offer a variety of healthy, vegan, and customized menu like breakfast, appetizers, lunch, dinners and more.

We have kids’ menu options on our Menu.

Customers understand that our Kitchen Facility is not a Gluten- Free environment.

We are sensitive to people with food allergies, we urge anyone with a food allergy to let us know in advance so that we can prepare a delicious meal that will be safe for you.

Our food is from a local suppliers and fresh sources.

Our portion sizes are from 6oz-8oz. on Proteins and Sides.

Our food is elaborated at our Main Location: 4471 NW 36th Street Miami Springs, FL 33166.

Our talented chefs provide unique flavors from Europe to the Americas.

Upbeat and approachable, our Chefs will always be ready to help you along to develop the menu that will cater to the preferences of your palette.

From our Brulee Full Menu options you may choose and set a menu (create a menu)

Yes, we do offer it, it costs $100.00 up to 4 people; if you are completely satisfied with the tasting and agreed to do with us the catering service, the $100.00 will be refunded to your final invoice.

Our Menu pricing was created per person and we offer a minimum of 20 person or more.

Our menu selections indicate the minimum per selection.

It will be duly packed and delivered to the customer.

Customer is responsible for keeping excess food at a temperature suitable for preventing contamination from eating and spreading foodborne diseases.

We provide our services to the TV & Film Industry, Schools and PK, Corporate, Government, Private Meeting, and Social Gatherings.

We offer Event Rentals thru a third-party company specialized on tables, dinnerware, linen, tents and more.

We also offer Event Planner Services between $350.00-$1,500 per event.

No, our logistic staff provide the following service: they deliver, setup, pick-up, and packaged leftovers.

Yes, we do provide a complete event’s staff previously discussed and approved in advance by the customer.

Price range between $35.00-$40.00 p/h

Yes, our staff will leave the place as it was when we setup the catering.

We do not take out trash from events; if needed, additional cost may apply.

Our delivery has a cost range from $75.00 an up depending on the distance.

It may take between 30-45 minutes. Depending on the service needed.

We do provide soft beverages and coffee, but no alcohol.

You might purchase your own alcohol, but Brulee Food Service is not responsible whatsoever for issues derived by the consumption of alcohol by their guest.

Our Certified Bartenders will not tolerate the consumption of alcohol to minors.

Our Certified Bartenders have the right to deny alcohol to any guest that might be intoxicated.

Your personal information is safe with us. We do not sell or share your personal information to any other outside party.